As part of Peninsula’s commitment to accessibility, our multi-year accessibility plan outlines our strategy and the actions that have been and will be implemented to prevent and remove barriers and to meet our requirements under the Accessibilities for Ontarians with Disabilities Act (AODA).
This multi-year accessibility plan will cover efforts by both Peninsula and BrightHR with respect to compliance with AODA legislation.
This multi-year accessibility plan focuses on our initiatives in respect of the AODA’s Accessibility Standards including:
Information and Communication
In accordance with the AODA, Peninsula will:
In accordance with the AODA’s Employment Standards Peninsula will:
Ensure inclusive employment processes for recruitment, retention and development within the firm, including:
This step was accomplished as of January 1, 2021
Policies and Training
Peninsula has and will continue to implement policies and practices and training initiatives in accordance with the AODA by taking the following steps:
Training will be provided in a way that best suits the nature of our people’s work.
A Workplace Emergency Response Plan will be provided to employees who have indicated to the firm that they have a disability and require assistance in the event of an emergency.
This plan will be reviewed at least once every five years.
Design of Public Spaces
As of 1 January 2024, Peninsula does not have any plans for new construction or significant redevelopment of its Ontario offices to which the Design of Public Spaces Standard of the Integrated Accessibility Standards Regulation is applicable. For any future plans to which this Standard would be applicable, however, Peninsula will comply with the required responsibilities under this Standard.
Peninsula will also put in place procedures to prevent service disruption to accessible elements of its public spaces as required under the Design of Public Spaces Standard. In the event of a service disruption affecting these accessible elements, Peninsula will notify the public of such service disruption and any available alternatives.
Peninsula is pleased to have established its Commitment to Accessibility for Clients policy, which outlines our commitment to ensuring our services are accessible to our clients and our training plan. We achieved compliance with the AODA’s Customer Service Standard by 1 December 2023.
Peninsula submitted its annual report confirming compliance with this standard as of 31 December 2023 and will continue to ensure compliance with the Accessible Customer Service Standard.
Receiving feedback from our people, clients and the public is an important part of our commitment to accessibility. We have a feedback process to respond to enquiries and suggestions. Details are available on our intranet for our people, as well as in our Commitment to Accessibility policy on [link]. We will continue to monitor and respond to feedback promptly.
For more information on this accessibility plan, please contact us:
Accessible formats of this document are available free upon request.