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Soft skills are critical for effective people management. Initiative, adaptability, and persuasiveness are some examples of soft skills. But the most essential soft skill you need to be a good leader is emotional intelligence (EI). What is emotional intelligence? Emotional intelligence or emotional quotient can be described as the ability to identify and manage one’s...

As the employer, you play a major role in shaping your workplace culture. A healthy working environment improves team productivity, employee engagement and job satisfaction. To build a thriving work culture, it is important that you keep negativity out of your workplace. If you have employees who are in the habit of complaining without cause or...