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Soft skills are critical for effective people management. Initiative, adaptability, and persuasiveness are some examples of soft skills. But the most essential soft skill you need to be a good leader is emotional intelligence (EI). What is emotional intelligence? Emotional intelligence or emotional quotient can be described as the ability to identify and manage one’s...

As the employer, you play a major role in shaping your workplace culture. A healthy working environment improves team productivity, employee engagement and job satisfaction. To build a thriving work culture, it is important that you keep negativity out of your workplace. If you have employees who are in the habit of complaining without cause or...

The human rights law in Canada prohibits discrimination in employment. This also applies to job advertisements, the information sought on application forms and the questions asked during the interview. The legislation and protected grounds vary slightly across provinces. For instance, the Ontario Human Rights Code clearly prohibits employers from asking inappropriate questions that contravene the grounds protected...